How many times have you seen the annoying “Too many people using your account right now” error message when you open Netflix? This message appears when multiple devices (more than what your plan supports) are simultaneously streaming Netflix content. At this point, you might have thought about revoking other people’s access to your Netflix account. No sane person would do this to cause trouble from family and friends. But what if all of these devices disconnect from Netflix?
We’ll answer these questions (and more) you might have about disconnecting devices from your Netflix account. We will also show you how to find out who is using your account, where they are using it from, and what to do after disconnecting all devices connected to your Netflix account.
Note: We used a computer for this tutorial, but the methods listed here can also be performed on a mobile browser.
How to find out who is using your Netflix account
Netflix won’t tell you exactly who is using your account by first or last name. Rather, it shows you device names and other data that can help you identify people using your account.
Step 1: Log into your account on a browser. Hover your mouse over the profile icon in the upper left corner and click Account.
2nd step: In the Settings section of the Account menu, select “Recent device streaming activity”.
On the resulting page, you’ll find a list of devices that have recently accessed your account along with their respective locations and time zones. Netflix also shows you the last time (data, time zone, and minutes) devices accessed your account.
If you find unrecognized devices from strange locations on the list, your account is likely compromised. You should immediately disconnect all devices. But before you do, here are some things you should know.
Does Netflix notify people that you’ve disconnected them
No, Netflix does not fly. Those affected will eventually find out that they no longer have access to your account, but Netflix does not send a notification or notify them before signing out.
Can you remove a single device from the Netflix account
At the moment, you can’t. It is an all or nothing action. The “Log out of all devices” feature does exactly what the names say. Netflix will disconnect all devices associated with your account, except the device you used to disconnect other devices.
Can the devices you remove still access your Netflix account
Yes, the people you log out of your account can still watch content. They can simply sign back into your account if they know your password or have it saved on their device. To avoid this, you need to change your account password. Otherwise, you could be back to square one in no time when these devices reconnect to your account.
Additionally, you should know that deleting devices from your Netflix account is not always instantaneous. And this is due to Netflix’s device removal window.
When you remove devices from your account, Netflix sometimes takes up to 8 hours to complete the change. So, if you’ve signed out all the devices from your account but still can’t watch your favorite Netflix TV show, you might have to wait 8 hours or less.
How to sign out of your Netflix account from all devices
Now that you know the basics of remotely disconnecting your Netflix account from all devices, here’s how.
Step 1: Visit the Netflix website on a browser and enter your credentials to sign in to your account.
2nd step: Click on the profile icon (or click on it) and select Account from the options.
Step 3: Then scroll down to the Settings section and click “Sign out from all devices”.
Step 4: Click the Logout button to continue.
What to do after you disconnect everyone from your account
Change your account password
You can change your Netflix account password from the account settings menu or by sending yourself a password recovery email / SMS. Follow the steps below to update your Netflix account password from the account settings menu.
Step 1: Log into your Netflix account on a browser, tap the profile icon and select Account.
2nd step: In the “Membership and billing” section, click Change password.
Step 3: You will need to provide your current account password and enter the new password (twice). Click Save to make the change.
You must set your new strong and secure password. You can also check the box next to “Require all devices to reconnect with a new password” before clicking Save. This is another great way to remotely disconnect your Netflix account from other devices.
Do not share your account credentials
You shouldn’t be giving away your Netflix account details like candy. To prevent (or at best limit) unauthorized access to your account, only share your password with people you know and trust. Better yet, enter your account credentials yourself on their devices. It’s better than telling them or sending them your password – they can easily pass it on to other people.
Protect your Netflix account
As well as being able to watch content without any limitations, there are security benefits to disconnecting your Netflix account from all devices as well. Giving too many people access to your account exposes your personal information such as phone number and credit card details. Let us know if you have any further questions about disconnecting devices from your Netflix account.
Want to watch US Netflix catalog TV series and movies? Read the article linked below to learn how to access US Netflix with a VPN service.
Last updated on Dec 12, 2020
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