On a Samsung washing machine, the "UR" error code stands for "Unbalanced Load." This code indicates that the washing machine has detected an imbalance during the spin cycle, which can occur when the clothes are not distributed evenly inside the drum. This can lead to excessive vibrations and prevent the washer from spinning properly.
Reasons for "UR" Error Code:
- Uneven Load: Heavy items may be mixed with light ones. For example, a single heavy blanket or towels can cause an imbalance.
- Overloading: Putting too many items in the washer can lead to an unbalanced load.
- Incorrect Item Size: Large items, like duvet covers or blankets, can become bunched up and cause an uneven distribution.
- Mechanical Issues: In some cases, there might be mechanical problems with the washer’s drum or suspension system.
How to Resolve the "UR" Error:
- Redistribute the Load: Open the door and redistribute the clothes more evenly. Make sure that heavier items are counterbalanced by lighter items.
- Remove Excess Items: If the washer is overloaded, try removing some items to see if this eliminates the error.
- Use Smaller Loads: Wash heavy items separately rather than mixing them with lighter loads.
- Check for Obstructions: Look inside the drum for any objects that may be causing the load to be uneven.
- Level the Washer: Ensure that the washing machine is on a flat, level surface. If it’s not level, adjust the feet of the machine.
- Avoid Delicate Items: When washing larger, heavier items, avoid mixing in delicate items, which may not balance well with the heavier load.
After taking these steps, restart the washer to see if the error code has cleared. If the "UR" code continues to appear despite these efforts, it may be advisable to consult the user manual or contact Samsung customer support for further assistance.