Top 9 Ways To Fix iPhone Not Receiving Calls Problem

Top 9 Ways To Fix iPhone Not Receiving Calls Problem

Apple’s iPhone has great hardware. But whatever its quality, if the device stops receiving calls, it is only used as a clipboard. When your iPhone stops receiving calls and your friends and family are complaining about the behavior of the messages, it might happen that your iPhone stops receiving calls.

Fix iPhone calling problems

There are several reasons behind the behavior. The problem could be with Airplane mode, Do Not Disturb settings, or network issues on your phone. Before rushing to your nearest Apple store, follow the steps below to fix the calling issue on your own.

In this article, we will talk about nine best ways to fix iPhone not receiving issue. Follow the steps below and keep a second phone or someone’s phone to check call functionality on your iPhone.

1. Remove and reinstall the SIM card

A recent iOS update may have corrupted your phone’s SIM card system, which could have resulted in issues with the phone’s calling features or call drops. To resolve this issue, reinstalling the SIM card may help. In addition to refreshing the SIM card system, this also rules out the possibility of the SIM card being loose, resulting in phone calls not being received.

This tweak fixes other network related issues on the phone as well, and therefore, this should be considered one of the first possible solutions to try. Before removing the SIM card, turn off the phone completely.

2. Activate / deactivate airplane mode

The iPhone not receiving calls could be due to a problem with the network settings. Normally, the Airplane toggle on your device should fix the issue.

Turn off airplane mode

Turn off airplane mode

Open the Settings app on your iPhone and turn on Airplane mode. Wait five seconds and turn off Airplane mode. Now check if your oPhone has started receiving calls or not.

3. Disable Do not disturb

Did you or your little one accidentally turn on Do Not Disturb Mode on iPhone? In such cases, you will not be able to receive any notifications or calls from others. You can swipe up from the top right corner and turn off do not disturb mode. People mostly turn on the option in silent functions or meetings and then forget to turn it off.

Disable dnd

Disable dnd

4. Check blocked numbers

If you’ve previously blocked a number on iPhone, they won’t be able to reach you by call. You need to make sure that the recipient’s phone number is not added to the iPhone block list. Follow the steps below to clear the blocklist on your iPhone.

Step 1: Open the Settings app on your iPhone.

2nd step: Scroll to the Phone menu.

Step 3: Select Blocked contacts. In the next menu, swipe left on the mobile number and unblock the contact.

Blocked contacts

Blocked contacts

5. Deactivate silence for unknown callers

iOS offers a handy tool to silence unknown callers on iPhone. If you have enabled the option on the phone, the system will automatically disable unknown numbers on the phone. You must turn off the option.

Silencing unknown callers

Silencing unknown callers

Open the Settings app on the iPhone and go to Phone> Unknown caller silence, then turn the option off.

6. Turn off Do not disturb while driving

Do you face calling problems while driving? You must turn off the option that triggers DND mode while driving or using CarPlay. Open Settings> Do not disturb> Do not disturb while driving> manually select. You can also turn off the Activate with CarPlay option.

Dnd while driving

Dnd while driving

From now on, iOS will not automatically turn on DND when iPhone connects to car bluetooth.

7. Reset network settings

Network related issues that could not be resolved by the initial settings often require a network reset. Note that resetting the network settings deletes all your current network configurations and then restores the network defaults. All saved Wi-Fi networks and Bluetooth connections will be deleted.

Open the Settings app on the iPhone and go to General> Reset> Reset Network Settings. Enter your password for authentication and you are good to go.

Reset network settings

Reset network settings

Your iPhone will restart automatically after the reset is complete, and then load with network defaults. Now check if the iPhone calls are dropping by making a test call.

8. Reset all settings

As the name suggests, this option resets all your iPhone settings. It will erase all your personalized settings including the automatic replacements of the recent iOS update which caused conflicts with the cellular functions of your iPhone.

Reset all settings

Reset all settings

Open the Settings app on the iPhone and go to General> Reset> Reset All Settings. Confirm your action by adding a password and iOS will reset all iPhone settings.

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9. Update iPhone

IPhone is not receiving call problem may be due to recent buggy version released by Apple. The company usually sends out fixes quickly with OTA updates. To download the latest update, go to Settings> General> Software Update and install the latest iOS update.

Software update

Software update

Fix iPhone calling problem

By using the above tips, you can easily fix iPhone calling issues. If that still doesn’t work, you have no choice but to visit the nearest Apple Store. Remember to take a full iPhone backup before putting the phone back for repair. Which trick solved the problem for you? Sound off in the comments section below.


Are you having trouble with iCloud not backing up photos on iPhone? Read the article below to resolve the issue.

Last updated August 19, 2020

The above article may contain affiliate links that help support Guiding Tech. However, this does not affect our editorial integrity. The content remains impartial and authentic.

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