Top 9 Ways To Fix Chrome Error This Site Cannot Be Reached

Top 9 Ways To Fix Chrome Error This Site Cannot Be Reached

Google Chrome is the preferred web browser for the majority. It’s fast, reliable, and available on all possible platforms to sync browsing history, bookmarks, passwords, and autofill details. However, it is not without problems either. The browser is infamous for consuming excessive amounts of RAM. This site cannot be reached – this is another annoying Chrome problem every time you visit a website.

Fixed a Chrome error, this site cannot be reached

After all, you expect all websites to work fine, and at no point would you want to switch to a rival browser to access the web page.

If you see an error in Chrome’s Windows app, you’ll see a similar pattern on Android, iOS, and Mac. Do not lose hope. It can be easily fixed with a few tweaks.

We will go over the possible troubleshooting tips to fix the This site cannot be reached error in Chrome. Let’s start.

1. Clear Chrome cache, history and cookies

A corrupted cache can ruin your browsing experience. So you should always purge the browser cache, and it hardly causes any harm.

If the browsing data of your Google Chrome is overloaded, it can affect the performance of your browser.

Follow the next steps to clean Chrome cookies and cache on Windows 10.

Step 1: Open Google Chrome, tap on the three-dot menu at the top.

2nd step: Go to More Tools> Clear Browsing Data.

Step 3: In the next menu, go to Advanced and select Cache files and cookies to delete.

Clean cache

Clean cache

Then relaunch your Google Chrome browser and visit the webpage to see if the issue is resolved or not.

2. Reset Chrome settings

A recent Chrome update may have disrupted your device’s browser settings. Chrome browser gives you the option to reset your browser settings with just one click. This will erase all of Chrome’s configuration information. Follow the steps below to reset Chrome settings.

Step 1: Launch Chrome and open Settings.

2nd step: Scroll down and click on Advanced to open all settings.

Step 3: Scroll down to the Reset and clean section and click on Restore settings to their original defaults.

Reset chrome settings

Reset chrome settings

This will open a window with a warning that all Chrome settings will be reset. Just select Reset Settings to continue.

Remember that this will disable all of your extensions, erase temporary data, and erase all cookies. However, it will not affect saved favorites, history and passwords.

3. Change your NPD IPv4 address

Step 1: Open the control panel.

2nd step: Click View Network Status and Tasks.

Step 3: Click Change Adapter Settings on the left side of the window.

Change adaptation parameters

Change adaptation parameters

Step 4: Double-click on the icon of the Internet connection you are using.



Step 5: Click Properties and select Internet Protocol Version 4 (TCP / IPv4).

Step 6: Enter the new DNS addresses.

Step 7: Enter these Google public DNS server addresses:
Change the DNS server address

Change the DNS server address

Step 8: Check Validate settings on exit. Then click on OK.

Go to the website again to see if it works.

4. Restart the DNS client service

This tip solved the problem for me. Follow the steps to restart DNS client service on Windows 10.

Step 1: Open the Run menu using the Windows + R keyboard shortcut.

2nd step: Type services.msc in. Hit enter.

Step 3: Click the DNS client, then click Restart.

Reset the DNS client

Reset the DNS client

5. Use VPN

If you cannot browse certain specific websites, those websites are probably blocked by your current network or region. If so, you can get help with a VPN.

VPN (Virtual Private Network) extends a private network over the public network your devices connect to. It allows bypassing the Internet connection through your ISP (Internet Service Provider) and connects anonymously through dedicated DNS servers. With a VPN, you can probably resolve the “This site cannot be reached” error.

6. Disable Chrome Extensions

Extensions play an important role in the Chrome ecosystem. By using extensions, one can add more functionality to the interface and basic functionality of Chrome. However, some might not be actively maintained and become obsolete or develop incompatibilities with new versions of chrome.

If you’ve installed dozens of Chrome extensions, it can be difficult to know which extension is causing the problem.

For this reason, the easiest solution is to disable all extensions then activate only the ones you need one at a time.

Step 1: Open Google Chrome, tap on the three-dot menu at the top.

2nd step: Go to More Tools> Extensions.

Remove Chrome Extensions

Remove Chrome Extensions

Step 3: This will open the Extension menu. Hit the Remove button and remove the Chrome extensions.

7. Use Windows Defender to scan for malware

The computer you are using may be infected with malware, which interferes with your network connections. For example, some malware installs a proxy server to capture and redirect internet traffic through the malicious proxy server. This type of malware causes the “This site cannot be reached” error in the Chrome browser.

Windows Defender

Windows Defender

Click on the Windows key and search for Windows Defender. Open Microsoft’s built-in antivirus scanner and scan your PC or laptop.

8. Use Chrome Malware Scanner

Google Chrome also offers a built-in malware scanner. Follow the steps below to fix the issue in Chrome.

Step 1: Open Chrome and go to settings.

2nd step: Scroll down and click on Advanced to open all settings.

Step 3: Scroll down to the Reset and clean section and click Clean up computer.

Analyze chromium

Analyze chromium

This will open a window where you can launch the Chrome malware scan. Simply select the Search button to start the scan. Go back to the webpage to see if that fixed the issue or not.

9. Reinstall Chrome

Reinstall Chrome is the complete way to reset Chrome. You need to remove Chrome from the Add or Remove Programs menu.

Once the uninstall process is complete, open the Chrome installer that you downloaded. After Chrome is completely reinstalled, it should work normally again.

Resume browsing in Google Chrome

By using the tips above, you can easily fix the This site cannot be reached error in Chrome. Go ahead, try them out and start using Chrome again. While you’re at it, let us know which trick worked for you in the comments section below.


Want to improve your Google Chrome experience? Read the article below to learn about the top 21 Google Chrome keyboard shortcuts.

Last updated on Oct 5, 2020

The above article may contain affiliate links that help support Guiding Tech. However, this does not affect our editorial integrity. The content remains impartial and authentic.

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