Spotify Web Player should be one of the most popular websites in the world because it allows you to access the musical world of Spotify directly through your web browser. It’s rather brilliant, but also terribly defective, with many people reporting that it doesn’t work properly or not at all on various browsers. Here are some fixes for the Spotify web player not working.
Open web player in a private window
Before we get to the gist of the tips in this list, you can quickly check to see if there is an extension or feature in your browser that is interfering with the web player.
How do you do that Just try to open the web player in a private window. By default, this launches a browser window with no extensions, cached data, etc., which can sometimes interfere with Spotify functionality.
To open a private window in Chrome, click the three-dot menu icon at the top right, then click “New private browsing window”.
To open a private window in Microsoft Edge, click on the three-dot menu icon at the top right, then on “New InPrivate window”.
If Web Player works properly in a private window, then you need to clear your browser’s cache and also try to disable the extensions one by one to see which one is causing the problem.
Activate protected content
If you try to open Spotify Web Player but the message “Reading of protected content is not activated” appears, you must make sure that you activate protected content in your browser.
If you’re using Chrome, go to chrome: // parameters / content, then scroll down to “Protected Content” and enable “Allow Site to Read Protected Content”.
If you are using Firefox, go to the Spotify Web Player site, click the shield icon to the left of the URL bar, and then click “Disable blocking for this site”.
Clear the cache and clear the DNS
If your web player is starting up and seems to be working fine, except for the fact that it is not playing music, you should try to clear the DNS cache on your system. This will refresh your PC’s DNS cache, which should ensure that the next time you log in, its domain name will be properly registered.
To do this in Windows 10, tap To win + R, then enter
If you are a Mac or Linux user, don’t worry. We have guides on how to clear your DNS on Mac and how to clear your DNS on Linux as well.
Bad news for Safari users
Bad news for Mac users. If you are or were a user of the web player on Mac’s native Safari browser, you can no longer use it. Spotify attributed this to various updates that ultimately made Spotify unusable.
This does not mean that Spotify has closed the door indefinitely, however, as the company said: “We cannot say if or when specific features will return. But as soon as we have something to announce, we will inform everyone via the Spotify community.“
We will keep this guide up to date if anything changes, but for now Safari is a must-have option for Spotify Web Player. You may want to check out options for alternatives to Safari.
Songs will not be played
If Web Player is loading and seems to be working properly but no music is playing, there are several possible causes.
One quick fix is to select an album you want to play on Spotify, click the three-dot icon next to a song in that album, and then select “Copy song link.” Paste this link in the address bar of your browser, press Enter and it should give life to Web Player by playing the song.
Otherwise, some users have reported that the problem could be caused by using Spotify on multiple devices. With Spotify open in your browser, grab your phone or tablet and open Spotify about it.
Press the “Settings cog -> Devices”, then try to switch between the different devices displayed before selecting “Web Player” as the listening option. This type of failover can trigger the web player to operate again.
In Spotify Web Player, click the “Connect” button at the bottom right and make sure “This Web Player” is selected.
Spotify Web Player does not work at all
If the web player refuses to load, the first thing to do is to delete cookies from your browser. It varies slightly from browser to browser, but it should be under Settings, then Privacy or History. Delete cookies, restart your browser and see if it works.
Spotify Web Player may not be perfect, as the guide above shows, but with a few tweaks and a few flattened folds, it does a pretty good job as a replacement for the full-fledged app. Its redesign earlier in the year made it look a lot more like the Spotify app, which is a welcome change.
If Spotify no longer does it for you, check out our list of the best Spotify alternatives. If you’re looking for free music, also take a look at some of the best free music download apps for Android.
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