Amazon says its Prime delivery service is behind schedule and out of stock on some staples due to the coronavirus outbreak, CNBC reports.
The company said in a blog post that the problems are due to a “dramatic increase in the purchase rate of Internet users”, leading to “delivery promises” [that] are longer than usual. “Amazon added that it” works 24 hours a day with our business partners to ensure the availability of all of our products and provide additional capacity to deliver all of your orders. “
It is not known to what extent the slowdown is due to the fact that employees choose not to come to work; as CNBC notes, Amazon made temporary changes to the warehouse employee presence policy, offering them unlimited unpaid leave for the rest of March.
Amazon has attempted to curb coronavirus abuse on its platform, by removing millions of products to make false claims of coronaviruses, as well as removing hundreds of thousands of pricing ads and banning sellers which have increased the prices of popular items such as face masks and hand sanitizers. The company offered two weeks’ wages to employees quarantined or diagnosed with coronavirus, including its part-time warehouse workers.
It also created a relief fund to help support its contractors and employees affected by the coronavirus. Amazon’s independent delivery service partners, Flex delivery drivers, and other seasonal workers can apply for grants “equivalent to about two weeks’ wages” if they are diagnosed with quarantined coronavirus. Amazon made an initial contribution of $ 25 million to the Amazon Relief Fund.