The statement "no unpaid violations are eligible for payment online" typically means that if you have outstanding violations—such as traffic tickets, fines, or other penalties—you cannot pay for them through the online payment system. Here are some details about what this might entail:
Eligibility Criteria: The online payment system is only set up to allow payments for violations that have been resolved or processed in a specific way. If you haven’t paid a fine or if there is an unresolved issue related to it, you won’t be able to complete the payment online.
Payment Process: If you have unpaid violations, you may need to resolve them through a different process. This could involve going to a physical location (like a courthouse or municipal office) or contacting customer service for assistance.
Resolution Options: Before you can pay online, you might need to take certain actions, such as:
- Paying off the violation in person.
- Setting up a payment plan.
- Appealing the violation if you believe it was issued in error.
Status Check: You may need to check the status of your violations. Sometimes, the violation may be under dispute or on hold, affecting your ability to pay online.
Other Payment Methods: The organization may offer other methods for paying, such as by mail, over the phone, or in person, but not online if there are unpaid violations.
- Future Payments: Once you address the unpaid violations, you might then be eligible to use the online payment system for any future fines or violations.
If you encounter this situation, it’s advisable to read the specific terms or instructions provided on the website related to payment. You can also contact customer service for clarification or assistance in resolving any unpaid violations.