So you’ve sent an important email and you can’t stop thinking about it. Did your message arrive safely in the recipient’s inbox, or did it fall into the spam filter? Here we will eliminate the assumptions about sending important emails by turning on read receipts in Gmail.
This guide will cover two ways to add read receipts to your Gmail account, including a third-party Google Chrome plugin that adds this functionality to your personal Gmail account, which Gmail doesn’t support from the start.
Does your Gmail already support read receipts?
First, the bad news: read notifications, also known as message layout notifications (MDN), aren’t available to all Gmail users.
If you have a personal account (for example, an email address ending with @ gmail.com), your account does not support the read receipt functionality.
By default, read receipts are only available if you use Gmail in combination with another email service. If you have a personal Gmail account, you will need to skip to the next section which shows how to activate read receipts using a third-party plugin.
If you are unsure whether your account supports read receipts, create a new email and click the small arrow that appears next to the “Send” button.
How to enable Gmail’s built-in read receipts
1. For G-suite users, first sign in to the Google Admin console.
2. Go to “Applications -> G Suite -> Gmail -> User settings”.
3. In the “Email read receipt” section, select “allow the email read receipt to be sent to any email address”.
4. Back in your Gmail, you will now see an option “Request read receipts”.
The major drawback is that you can only request a read receipt. When the recipient opens your email, Gmail gives them the option to send you a read receipt.
If the recipient does not plan to respond to your email immediately, they can simply click “No” and you will have absolutely no idea that they opened your email.
MailTrack: a read receipt solution for your personal Gmail
If you have a personal Gmail account, you can add the missing read receipt functionality using a range of third-party plugins and extensions. Many add-ons are available, but this tutorial uses MailTrack for Google Chrome because it offers free and paid plans and is easy to use.
To configure MailTrack:
1. Go to MailTrack Google Chrome page.
2. Click on “Install”.
3. Click the new MailTrack icon in the menu bar of your browser.
4. In the following pop-up window, select “Connect with Google”.
5. Select the account through which you want to start using read receipts.
6. Review the privacy and security information, and if you agree, click “Login”.
7. Buy a paid plan or subscribe to the free MailTrack plan. If you opt for the free plan, your emails will contain a “Sent with MailTrack” signature.
8. Each time you create a new email, MailTrack is enabled by default. If you do not wish to receive receipts for a particular e-mail, move the mouse over the message “Sender notified by …” and click on the small “x” icon.
9. You can also deactivate the read receipts by clicking on the “✓✓” button, then pushing the cursor to “Off”.
10. As soon as the receipt opens this email, the message will be marked as “read” in your “Sent” folder.
Depending on your operating system and how notifications are set up on your device, you may also receive a notification.
Do you want to deactivate read receipts?
If you want to deactivate MailTrack at any time:
1. In the upper right corner of Google Chrome, select the three-dot icon.
2. Go to “More tools -> Extensions”.
3. Find the “MailTrack” plugin and deactivate it by pushing the cursor to “Off” or delete MailTrack by selecting “Remove -> Remove”.
Whether you choose to disable or remove the MailTrack plug-in, you will no longer receive a read receipt.
In addition to read receipts, you can also send emails you sent in Gmail or use them offline.
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