A VPN redirects your Internet connection via a secure server. This masks your online identity and offers you an increased level of privacy. This is important when you want to protect your information from prying eyes. However, if your VPN does not connect or work, you will lose all of its benefits and protection. Here are some ways to fix the VPN not connecting problem.
Check the basics: is your regular connection working? Is your login information correct?
These two things may seem obvious, but don’t know if that isn’t your problem. Check your regular internet connection to see if it works. You cannot connect to a VPN without first connecting to the Internet. Also, verify that your login information, such as your username, password, VPN address, connection protocols, etc., is correct. You may find yourself face to face when you realize this was actually your problem. These simpler problems are easy to ignore.
In addition, if you have just updated your computer’s operating system, restart the computer before attempting to connect to the VPN.
Check the specifications of your router. Is it supported?
So you’ve just signed up for a VPN service only to find that your VPN connection isn’t working. In addition to that, you are sure that your connection without VPN is correct. You should take a look at the specifications of your router. Some routers do not support VPN relay. This is a feature that keeps your Internet traffic running while you are connected to a VPN. In other cases, you may need to activate this feature. Check your router’s manual and see if your router supports VPN relay. If so, you can activate it.
If not, you still have a few options. In fact, you only need a VPN relay if your VPN uses IPsec or PPTP protocols. These are actually obsolete. You should be able to change the protocol used by your VPN to establish a connection. If your router does not support VPN relay, protocols such as WireGuard, OpenVPN and IKEv2 / IPsec do not even require you to have a VPN relay. If your VPN does not allow you to switch to one of these protocols, you may want to consider changing it anyway.
UDP connection via port 1194 may be your problem
Let’s not get into technical jargon here too much, but UDP is the standard protocol that VPN providers use to send data packets. Usually, these packets are sent over port 1194. Many VPN providers also use the OpenVPN protocol by default. This is great, except that it is easy to detect traffic transferred using this configuration. Therefore, the attempt to route traffic through a VPN server using the OpenVPN and UDP protocols on port 1194 may fail. A network administrator on the network to which you are connected can block this port. You may also experience problems if your connection is not reliable. You can check the method with which you connect by inspecting the settings of your VPN software. The verification will be different depending on the VPN you are using.
TCP is another protocol used by Internet software to send data packets. The HTTPS protocol, which is used to secure websites, uses TCP on port 443. VPNs can also establish a connection via TCP on port 443. You can configure it from the settings of your VPN software. The use of the OpenVPN protocol with TCP over 443 is difficult to detect because this type of traffic is very common. This means that it is more difficult to block VPNs using this configuration. Today, almost all websites use HTTPS. TCP on port 443 also works best with unreliable connections.
Try another connection to the VPN server
You may need to connect to a VPN server in a specific country. However, the server you are connected to may have too many users connected, maybe just down or maybe have another problem. Fortunately, VPN providers generally offer you a few server choices for each country. Try another one and it may solve the problem.
In most cases, as long as you can connect to the Internet, you will have no problem connecting to a VPN. Learn to differentiate between good and bad VPN companies, and you will be in good hands. If you need to change your VPN software settings, consult your VPN provider for how to do this. You should be able to find this information on its support page, or you can also try to contact the company directly.
Image credit: CONCEPT VPN on screen by DepositPhotos
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