We show you how to create an absence message in WhatsApp Business so that whoever writes you will know that you are not available.
Today we are going to teach you create an absence message in WhatsApp Business. A good way to let the contacts who write us know that we are not available.
With the arrival of the WhatsApp version for companies, everything has been easier. And it is that this app allows us to perform countless functions, which can help us to improve our dealings with customers. It is also true that we can use this app as a second phone and thus have two WhatsApp accounts on the same device.
But in this case, we are going to show how to create an absence message, for when we do not want to be disturbed. With this, when they write to us, a reply will automatically be sent to them.
How to create an absence message in WhatsApp Business
If we already have the app installed and it is running, the process is very simple. In case you don’t have it configured yet, the way to do it is exactly the same as the main app.
Once we enter the app, we must go to its settings. Here, we will see that several tabs appear and one of them with the name of <> that appears first.
Click on this tab and all the functions that we have available for our account will appear. Among them is the one we are looking for, which is <>.
We click on this tab and a new one appears that we must activate to start using this function. When we connect it, we will see that several aspects appear that we must configure. We have the following:
- Hours in which we want to configure our message.
- In case of selecting a schedule, we can select both the day and the start and end time.
- We can exclude contacts from said absent message.
- Finally, we must write the message we want to send.
Once all this is done, we will have configured our absence messages. We will only have to configure the schedule and the message we want to send. It should also be noted that we can always leave it active and deactivate it whenever we want, we do not necessarily have to choose a time for it.