Amazon Alexa is designed to make your life easier. You say it and it happens. This includes ordering things from Amazon. No pesky computer needed. But what if Alexa orders things you didn’t want to order? For example, what happens if a child or guest accidentally orders something? The great thing is that you can avoid accidental voice purchases without losing convenience.
Disable voice shopping
The best way to avoid accidental voice purchase is to completely deactivate the feature. Don’t worry, you can easily turn it back on at any time.
All you have to do is open your Alexa app. Open Settings and tap “Account Settings”.
Choose “Voice Purchase”. Toggle the option to Off. It takes less than five seconds to go through the whole process.
Define a purchase code
If you don’t mind having a short extra step, set a PIN code to avoid accidental voice buying. You will still be able to purchase with your voice, but you will also need to enter your PIN code. As a note, try not to order anything when others are around, especially children. Otherwise, they will use your PIN code to make their own purchases.
In your Alexa app, go to “Settings -> Account settings -> Voice purchase”. Select “Confirmation of purchase” and choose “Manage”. Activate “Voice code” and select a four-digit pin number.
Allow only recognized voice profiles
If you have configure voice profiles for each user in your home, you can limit purchases to these profiles only. If a guest tries to order something, Alexa won’t recognize them, which will limit accidental voice purchases.
However, this is not a foolproof method. Anyone can still make digital purchases, even if their voice is not recognized. That means anyone can still buy Kindle books, digital music, Prime videos, and other digital content.
To configure this option, open the Alexa app and open Settings. Go to “Account Settings -> Voice Purchases”. Press “Confirmation of purchase” and choose Manage. Select “Voice profile” and activate the profiles you want to use to make purchases. If you deactivate a profile, this profile will not be able to make any purchase, except for digital items.
Delete stored payments
A final option is to remove all payment options from your Amazon account. If you don’t have a credit card or other payment options, you can’t buy anything. It is a kind of nuclear option, but still effective. It is also a good idea if you are concerned that your account may be compromised.
Log into your Amazon account. You can do this through the Amazon Shopping app or on the Amazon website. Click on your name at the top right of the website or open the menu on the app.
Choose “Your account -> Your payments”. Under Wallet, select each payment type one by one and select “Delete”. Confirm that you want to delete it. If you have pending orders, these will always be debited from the card registered at the time of purchase.
If you have subscriptions, you will need to enter another way to pay for them. You can keep an Amazon gift card balance to use to better control purchases if accidental purchases are made.
Why limit voice purchases
It’s easy to accidentally order something with Alexa. You can even talk to yourself saying something like “I have to tell Alexa to order new curtains“, And suddenly you get curtains. Although this is a simplistic example, many parents learned the hard way that children know how to use Alexa better than them.
The good news is that you can always add items to your shopping list and make a purchase only when you are ready. At the same time, when you check out the Alexa settings page, find out about the surprising uses of Alexa that you may not know about.
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