GameStop says it provides “essentials” like grocery stores and pharmacies to justify why their stores will remain open during the coronavirus pandemic
- The video game retailer sent a note to the managers of its 5,700 stores
- He asks managers to resist local attempts to shut down stores, saying the company sells “essential” electronics that many will need for telework.
- Some employees are uncomfortable with the policy, saying the memo “is essentially supposed to disobey law enforcement”
- Coronavirus symptoms: what are they and should you see a doctor?
GameStop tells its employees to keep stores open during the COVID-19 pandemic despite widespread closings, arguing that its stores provide “essential” goods like grocery stores and pharmacies.
The company has distributed a memo to all of its 5,700 retail outlets that store managers should present to any city or state official who attempts to close the store for public health reasons .
The note argues that, in addition to play equipment, stores sell a variety of electronic products that may be useful to people who telecommute during the pandemic.
GameStop sent a memo to all 5,700 store managers to stay open during the COVID-19 pandemic, arguing that its electronic accessories were “essential” goods for teleworkers.
“ Because of the products we offer that allow and enhance our customers’ experience of working from home, we believe GameStop is classified as an essential retail business and is therefore able to remain open during this period. , indicates the memo. reported by Vice.
“We have received reports that local authorities have gone to stores to try to force the closure despite our classification. Store managers are authorized to provide the document linked below to law enforcement if necessary.
GameStop introduced a number of changes to its store policies during the pandemic.
The company suspended its purchases of second-hand games until March 29, stores now only allow 10 customers at a time, customers can choose to pick up their orders online outside the store and hours hours have been shortened to 12 noon. 8:00 p.m.
However, many GameStop employees were uncomfortable with the treatment they received from their employees during the COVID-19 epidemic.
Employees said they were denied days off or extra time off, and many had to pay out of pocket for standard cleaning supplies because the company’s normal suppliers are exhausted.
“My colleagues and I share a small bottle of hand sanitizer that was purchased in our own pockets and we use an exhausting bottle of all-purpose cleaner as much,” said an employee. Told Kotaku.
“We just got permission to turn off the console demos yesterday and my cleaning supplies were ordered for two months.”
“In terms of more immediate action, stores in my area have received nothing.”
Many GameStop employees have criticized the chain’s policies during COVID-19, noting it refuses to offer additional sick days or provide hand sanitizer.
GameStop defended its decision to remain open during the pandemic by reaffirming its position that its non-gaming supplies could be used to keep “schools, businesses and families” connected.
“ As millions of Americans face unprecedented challenges in adapting to virtual learning, work and interaction, there is a significant need for technological solutions and we are one of many suppliers of these products that remain open for the time being, ” the statement said.
In addition to games and play equipment, the store sells smartphones, tablets, HDMI cables, headphones, and other general electronic accessories.
“While there are many companies and organizations far more critical than ours, we believe we can have a positive impact during this very difficult time,” the statement said.
Employees fear that politics will put them in a difficult position by asking them to push the officials away.
“ They basically said to disobey law enforcement in any state that closes nonessential retail stores because they think we are providing essential service to people who buy from a video game store, ” said an anonymous GameStop employee at Vice.