Apple reopens stores in China but suspends “ Today at Apple ” sessions in the U.S. and tells employees not to offer Apple Watch or AirPods trials due to coronavirus issues
- Apple closed stores in mainland China in February due to health concerns
- The closings would have had a negative impact on sales in the country
- However, the 42 stores reopened today after the local epidemic slowed down
- While Apple stores in the U.S. remain open, health measures are used
- Coronavirus symptoms: what are they and should you see a doctor?
Apple has reopened all of its stores in China as the coronavirus epidemic subsides, but has discontinued “ Today at Apple ” sessions in the U.S., Canada, Brazil, and Mexico.
Employees of US branches have also been advised not to offer Apple Watch or AirPods trials due to concerns related to the viral pandemic.
Customers who attend technical support appointments in US Apple Stores will also be more physically spaced to reduce the risk of spreading infections.
Stores in the UK are still hosting “Today at Apple” demo sessions.
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Apple has reopened all of its stores in China, pictured, as the coronavirus epidemic subsides, but has suspended “ Today at Apple ” sessions in the United States.
The coronavirus has infected more than 80,000 people in China, but the daily number of new cases fell to just 26 on March 11 – from the peak of 15,200 per day in mid-February, reported the World Health Organization .
The ongoing epidemic has allowed Apple to reopen its 42 stores across mainland China today – up from 38 that resumed operations last week.
The tech firm had temporarily closed its stores in the country in February due to concerns about the safety of its customers – a move that has caused sales of its products to drop in China.
In addition to the impact of the coronavirus on the iPhone production chain based in China, the company now forecasts lower quarterly sales than expected.
In the United States, Canada, Mexico and Brazil, the arrival of a coronavirus epidemic prompted Apple to suspend all “Today at Apple” poster sessions.
This decision is the latest in a series of new security measures implemented by the technology firm at its points of sale.
Store sessions were canceled around Seattle and San Francisco Bay – where more coronavirus cases were reported – on March 9, as well as events planned to celebrate International Women’s Day in various flagship points of sale.
New York and its surrounding suburbs saw their store sessions canceled on March 12.
“Today at Apple” sessions remain suspended in mainland China, Hong Kong, Japan and Italy – in the latter country, all Apple Stores have been temporarily closed.
The calming of the coronavirus epidemic in mainland China has enabled Apple to reopen its 42 stores today – against 38 which resumed their activities last week.
In the United States, Canada, Mexico and Brazil, the arrival of the coronavirus epidemic prompted Apple to suspend all “Today at Apple” poster sessions
For the moment, Apple stores in the United States must remain open.
However, employees were urged to minimize the number of customers trying AirPods wireless headphones and Apple watches to minimize the risk of spreading infections.
It is also recommended that staff increase the physical distance between individuals when organizing so-called “Genius Bar” technical assistance meetings.
Apple workers with coronavirus symptoms will have unlimited sick leave.
For the moment, Apple stores in the United States must remain open. However, employees were urged to minimize the number of customers trying AirPods wireless headphones and Apple watches to minimize the risk of spreading the infection.
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