A complete guide to repair iPhone not connecting to Wi-Fi

A complete guide to repair iPhone not connecting to Wi-Fi

Every iPhone user must have faced a network problem at least once. You can’t avoid experiencing network related issues on your iPhone, even if it’s only once. Whether it involves tinkering with the Control Center or even further afield, this rabbit hole can get deeper at any time. In this article, we cover some solutions that can help you fix an iPhone that doesn’t connect to Wi-Fi.

In many cases, the problem is with your router, not your iPhone. Therefore, before proceeding to the troubleshooting solutions in this guide, make sure your router is turned on and transmitting data correctly. Restarting your iPhone can also help resolve the issue.

Also, check that your iPhone has not been blocked or blacklisted from the Wi-Fi network. If you subscribe to a capped Internet plan, you may experience this problem if you have exhausted your Internet bandwidth or if the Internet service provider is experiencing downtime. In this case, you should check the status of your Internet plan or contact your service provider to confirm that everything is fine on their side.

If your iPhone still does not connect to Wi-Fi after performing these preliminary checks, you can try the solutions listed below.

1. Reactivate Wi-Fi

Activate the Wi-Fi of your iPhone and deactivate it. Do this multiple times and check if your phone now detects available Wi-Fi networks. You can deactivate and activate Wi-Fi from the Control Center or go to Settings> Wi-Fi and deactivate Wi-Fi. Wait a few seconds and reactivate it.

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If Wi-Fi still doesn’t detect available networks, try the other fixes below.

2. Activate automatic join

When you turn on auto join for Wi-Fi, you save a lot of time by manually flipping through that Wi-Fi option on your iPhone. Enabline, it will automatically connect your iPhone to a previously connected network. Then activate the automatic join option.

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Fixed iPhone not connecting to Wi-Fi 19

Turn off your device’s Wi-Fi, turn it back on, and your iPhone will automatically connect to the network. Easy peasy. If that doesn’t work, go to method # 3 below.

3. Forget the Wi-Fi network

What happens if your iPhone doesn’t follow the auto join option? Well, in this case, you will have to make your iPhone forget this previously connected network and reconnect it. In the Wi-Fi settings menu (Settings> Wi-Fi), press the information icon (i) next to the Wi-Fi network (s) in the My networks section and select ‘Forget this network’.

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Fixed iPhone not connecting to Wi-Fi 08

Now go back to the Wi-Fi settings menu, enter the network credentials and join the network. You should also make sure that you enter the correct network credentials.

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Fixed iPhone not connecting to Wi-Fi 10

4. Disable airplane mode

When you turn on Airplane mode on your iPhone, it will turn off Wi-Fi on devices running iOS 13 or earlier. Disable Airplane mode in the Control Center or Settings menu.

If the Wi-Fi still does not work, activate the Airplane mode, wait a few seconds and deactivate it.

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Fixed iPhone not connecting to Wi-Fi 04

Is Wi-Fi still not working? Try the following troubleshooting solution below.

5. Reset network settings

Resetting network settings can help resolve issues related to Wi-Fi, Bluetooth, and cellular data on your iPhone. If your iPhone does not connect to Wi-Fi, follow the steps below to reset its network settings.

Step 1: Launch the iPhone Settings menu and select General.

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2nd step: Scroll to the menu and select Reset.

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Step 3: Then select “Reset network settings”.

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Step 4: Enter your iPhone password and press “Reset Network Settings” when prompted to continue.

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Note: Resetting your iPhone network settings will erase all Wi-Fi networks stored on your device. This means that you will have to (re) enter the credentials / passwords for new and old Wi-Fi networks.

6. Reset all parameters

If your iPhone still doesn’t connect to Wi-Fi networks after resetting the network settings, step up the troubleshooting a notch by resetting all the settings. As explained in this guide, this reset option will erase all the settings on your device (re: display, sound, notifications, etc.) except for your personal data and multimedia files.

To reset all the settings on your iPhone, go to Settings> General> Reset> Reset all settings. Enter the passcode for your device and press “Reset all settings”.

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Fixed iPhone not connecting to Wi-Fi 17

7. Update iOS

Your iPhone’s inability to connect to Wi-Fi could also be due to a bug in your device’s operating system. Some iPhone users, for example, have reported that their device’s Wi-Fi was grayed out after a recent operating system update. Interestingly, the problem has been resolved in later operating system updates. If you are having similar problems on your iPhone, you should update its operating system to the latest version.

Go to Settings> General> Software Update to install the latest version of iOS on your iPhone.

be connected

Factory reset your iPhone if none of the troubleshooting methods listed above work. And if the factory restore turns out to be aborted, you should consider taking your iPhone to an Apple-authorized repair center as the problem could be hardware-related – perhaps a faulty or damaged Wi-Fi antenna. You can also contact Apple Support for assistance.


Are you unable to surf the Internet and use apps because cellular data doesn’t work on your iPhone? Read the guide below to resolve the issue and return to the Internet.

Last updated Jul 13, 2020

The above article may contain affiliate links that help support Guiding Tech. However, this does not affect our editorial integrity. The content remains impartial and authentic.

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