7 Best Fixes For Not Signing In To App Store Error On iPhone

The App Store is the place to be to get the best iPhone and iPad apps. But what happens when you are unable to download a new app or update an old one because your iPhone failed to establish a connection with the App Store? If you are facing an “ Unable to connect to the App Store ” error message on your iPhone when you launch the App Store, refer to the solutions in this guide.


Fix cannot connect to selected image of iPhone from App Store

Closing the App Store and relaunching the app may help resolve the issue. But if it doesn’t, at least one of the seven troubleshooting recommendations listed below will.

1. Check and resolve connectivity issues

Poor internet connectivity, or lack of it, is usually the cause of this error. Depending on how active the internet connection is on your iPhone / iPad, turning cellular data or Wi-Fi off and back on may help sort things out. To turn off Wi-Fi, launch your device’s Control Center and tap the Wi-Fi icon. You can also go to Settings> Wi-Fi and turn off Wi-Fi.

Fix cannot connect to iPhone app store

Fix cannot connect to iPhone app store
Fix cannot connect to App Store iPhone 01

Fix cannot connect to app store iPhone 01

Wait a few seconds and follow the same steps to re-enable your device’s Wi-Fi. For mobile data, go to Settings> Mobile data and turn off Mobile data. Reactivate it after a minute and reopen the App Store.

Fix cannot connect to app store iPhone 02

Fix cannot connect to app store iPhone 02
Fix cannot connect to iPhone app store 03

Fix cannot connect to iPhone app store 03

If the error still appears on the screen, turning Airplane mode on and off may help.

Still can’t get anywhere? We recommend that you review step-by-step guides on how to troubleshoot Wi-Fi connectivity issues and other cellular data related errors hampering App Store connection on your iPhone and iPad.

2. Update the date and time

You might experience problems using some of the Apple services if the date or time on your device (or both) is incorrect. To resolve this issue, make sure the date and time on your iPhone and iPad is set to update automatically. In this way, the constant accuracy of the date and time settings on your device is guaranteed. Here’s how to do it.

Step 1: Launch the iOS settings on your device and select General.

Fix cannot connect to App Store iPhone 04

Fix cannot connect to App Store iPhone 04

2nd step: Select “Date and time”.

Fix cannot connect to App Store iPhone 05

Fix cannot connect to App Store iPhone 05

Step 3: Check the Set automatically option.

Fix cannot connect to App Store iPhone 06

Fix cannot connect to App Store iPhone 06

This will automatically update the date and time on your device to match the selected time zone. You should also verify that the time zone matches your current location. Tap Time zone, enter your city or country in the search bar, and select the appropriate time zone.

Fix cannot connect to App Store iPhone 07

Fix cannot connect to App Store iPhone 07
Fix cannot connect to app store iPhone 08

Fix cannot connect to app store iPhone 08

3. Restart the iPhone or iPad

A simple restart of the device can eliminate errors, preventing your iPhone from connecting to the App Store. Go to Settings> General> Shutdown and move the power slider to the right to turn off the phone. Press and hold the power button for 3-5 seconds to turn it back on.

Fix cannot connect to App Store iPhone 09

Fix cannot connect to App Store iPhone 09
Fix cannot connect to iPhone 10 app store

Fix cannot connect to iPhone 10 app store

Proceed to the other troubleshooting methods below if the “ Unable to connect to the App Store ” error persists after restarting your device.

4. Check the status of the Apple system

Your iPhone may also have difficulty connecting to the App Store if there is an outage on the Apple side or if the App Store servers are down. Interestingly, Apple provides a quick and easy way to check this out on their website.

Visit the Apple System Status page (press the button below) and verify that the App Store is available and functioning normally. If the App Store is down, you have no choice but to wait.

Fix cannot connect to app store iPhone 11

Fix cannot connect to app store iPhone 11

5. Reset network settings

This will restore your device’s network configurations (Wi-Fi, Cellular Data, VPN, Bluetooth) to factory settings. Since this problem is often network related, it is worth a try as it reestablishes your device’s connection to the App Store. Go to Settings> General> Reset> Reset Network Settings and click “ Reset Network Settings ” on the confirmation prompt.

Fix cannot connect to app store iPhone 12

Fix cannot connect to app store iPhone 12
Fix cannot connect to app store iPhone 13

Fix cannot connect to app store iPhone 13

6. Sign out of Apple ID

It’s more like resetting your Apple ID connection with your device. And it’s a foolproof solution for common issues with Apple services on iOS devices. Disconnect your Apple ID from your device and sign back in. Before continuing, we recommend that you learn more about what happens when you sign out of Apple ID.

Step 1: Launch the Settings menu and tap on your Apple ID profile.

Fix cannot connect to app store iPhone 14

Fix cannot connect to app store iPhone 14

2nd step: Select Logout and follow the prompt.

Fix cannot connect to app store iPhone 15

Fix cannot connect to app store iPhone 15

7. Update iOS

Sometimes software bugs can cause this problem. This is rarely the case, but when it does, Apple is always quick to fix these bugs. All you need to do is update your device to the latest iOS version. Go to Settings> General> Software Update to download and install all available updates on your device.

Then:

Read the article below to learn 10 ways to fix App Store waiting for download error. Solve and keep downloading new game or new app in no time.

Last updated August 26, 2020

The above article may contain affiliate links that help support Guiding Tech. However, this does not affect our editorial integrity. The content remains impartial and authentic.

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