7 Best Fixes For AirPods Not Working For Phone Calls

7 Best Fixes For AirPods Not Working For Phone Calls

On time, AirPods don’t work despite connecting to your iPhone, and it can be disturbing. However, it’s an entirely different (and quite bizarre) ball game when AirPods don’t work with phone calls, but work fine with other apps. It can be quite annoying when you can’t answer calls. In this article, we’ll explain the reasons why your AirPods don’t work for phone calls and how to solve the problem.


Fixed airpods not working on phone calls.

Before continuing, make sure your AirPods are charged or has sufficient power. Additionally, we suggest that you call another person from your contact list. If the AirPods are not producing sound when calling a particular contact, the problem may be with the person. Maybe you can’t hear anything due to network issues, or the person’s microphone is defective. If your AirPods won’t work for all phone calls regardless of contact, you should try the troubleshooting solutions listed below.

1. Change the audio output of the call

We’ve noticed that sometimes iPhones and other devices don’t automatically route call audio to AirPods, even when they’re connected. If AirPods don’t work for phone calls on your iPhone, check that AirPods is the selected audio output device.

Step 1: Go to the call screen and tap the audio (speaker) icon.

Fixed Airpods not working on phone calls

Fixed Airpods not working on phone calls

2nd step: Select your AirPods from the list of compatible audio devices.

Fix Airpods Not Working On Phone Calls 01

Fix Airpods Not Working On Phone Calls 01

If your AirPods don’t appear in the audio devices list, they probably aren’t connected to your phone. To check if AirPods are connected to your iPhone, long press the Bluetooth icon in Control Center. Your AirPods should appear under the Bluetooth icon if they are connected to your iPhone.

Fix Airpods Not Working On Phone Calls 08

Fix Airpods Not Working On Phone Calls 08
Fix Airpods Not Working 09 Phone Calls

Fix Airpods Not Working 09 Phone Calls

You can also go to your iPhone’s Bluetooth Settings menu and check if AirPods are labeled as connected.

Fix Airpods not working 10 phone calls

Fix Airpods Not Working 10 Phone Calls

2. Check the volume of AirPods

It is also possible that no sound is produced during calls because the volume of AirPods is low or muted. If you have selected AirPods as your preferred audio device on the call screen, but you still cannot hear the other person speaking, we recommend that you check the volume of the AirPods. Press any of the volume buttons on your iPhone to check the volume of AirPods.

Repair overhead pods not working phone calls 02

Repair overhead pods not working phone calls 02
Fix Airpods Not Working 03 Phone Calls

Fix Airpods Not Working 03 Phone Calls

Check the AirPods volume level on the indicator that appears at the top left of the screen. Press the volume up button on your screen to increase the volume of AirPods. Then check if it works for phone calls.

3. Reactivate Bluetooth on iPhone

Restart your phone’s connection to AirPods by turning off your iPhone’s Bluetooth and then turning it back on. Before that, unplug the AirPods from your ears and place them in the charging case. Now take them out and place the AirPods in your ears again, then try to make a phone call.

4. Reset AirPods

If the AirPods still won’t work during phone calls, you might need to reset them. This means that you will have to remove the AirPods from your iPhone’s “ paired Bluetooth devices ” memory and reconnect from scratch. Open the AirPods Bluetooth settings page on your iPhone and select “ Forget This Device. ”

Fix Airpods Not Working On Phone Calls 05

Fix Airpods Not Working On Phone Calls 05
Fix Airpods Not Working On Phone Calls 04

Fix Airpods Not Working On Phone Calls 04

To reconnect the two devices, keep both AirPods in the charging case. With the charging case near your phone (about 5 meters), open the AirPods case and hold the setup button on the back to put the AirPods into pairing mode.

Follow the prompt on your phone screen to connect AirPods to your iPhone.

5. Reset network settings

As with other iPhone users who have encountered similar issues, resetting your iPhone’s network settings might help resolve the issue. I understand it doesn’t seem out of place, but it worked. This will erase all wireless network settings and eliminate any bluetooth related issues causing AirPods to malfunction during phone calls.

Airpods do not work on phone calls

Airpods do not work on phone calls

Go to Settings> General> Reset> Reset Network Settings to refresh your iPhone’s Bluetooth configurations. It should be pointed out that as a result, other network related settings (Wi-Fi, VPN, etc.) will also be reset to factory settings. Learn more about what happens when you reset network settings (on iOS and Android).

6. Check Bluetooth access

You might have difficulty using AirPods for certain activities if certain apps are simultaneously using your iPhone’s Bluetooth. In an Apple community discussion thread, we found that a number of iOS users were able to fix the issue of AirPods not working for phone calls by disabling Bluetooth access for a particular app, the Tile app. If the app is installed on your iPhone, try disabling its Bluetooth access.

To check apps using your iPhone’s Bluetooth, go to Settings> Privacy> Bluetooth. Temporarily turn off Bluetooth access for the apps on the list and check if you can now make calls using AirPods.

Fix Airpods Not Working On Phone Calls 06

Fix Airpods Not Working On Phone Calls 06
Fix Airpods Not Working On Phone Calls 07

Fix Airpods Not Working On Phone Calls 07

7. Update iOS

Sometimes obsolete or beta versions of iOS / build on your iPhone is the root of the AirPods connectivity and usage issues. If your iPhone’s operating system is not up to date, you should install the latest iOS version as soon as possible. If you are having issues with beta versions, consider taking a full backup of your iPhone and installing a stable iOS version.

AirPods calling issues on other apps

The solutions in this guide can also be applied to troubleshoot issues with calling when using AirPods with a third-party voice and video call apps (Zoom, Skype, Google Meet, etc.) on your iPhone. Always make sure your AirPods are selected as the preferred audio device on these apps. Leave a comment if you need further assistance.

Then:

Now that you are able to make phone calls with AirPods, you should read the article below to learn more about other common issues you might encounter while using AirPods and how to fix them.

Last updated on Oct 14, 2020

The above article may contain affiliate links that help support Guiding Tech. However, this does not affect our editorial integrity. The content remains impartial and authentic.

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