7 Best Fixes For AirDrop Not Sending Files From iPhone To Mac

AirDrop is one of the best ways to share files between devices in the Apple ecosystem (iOS and macOS). We have detailed guides and explanations describing the technology and how it works. This time, we’ll walk you through some things to do if AirDrop is not working properly. If you have tried to send media files or documents from your iPhone to Macbook via AirDrop but failed, you should check out the troubleshooting fixes in this guide.


Fix airdrop not sending selected image from iPhone to Mac

Of course, here we are assuming that you have fully functioning devices and that you have used AirDrop at least once before. If you are running beta versions of iOS 14, this may be a temporary issue. Restarting both devices (iPhone and Mac) is a great preliminary step that might help. If you’ve tried and nothing changes, continue with the solutions below.

1. Reactivate Bluetooth

AirDrop functionality requires sending and receiving devices to have Bluetooth and Wi-Fi enabled. If your iPhone isn’t sending files to your Mac, run a check on both devices to make sure Bluetooth and Wi-Fi are on. If they’re on, but you still can’t transfer files through AirDrop, turn them off, then back on.

2. Move devices closer

Fixed airdrop not sending image from iPhone to Mac

Fixed airdrop not sending image from iPhone to Mac

Yes, as livid as it may sound, proximity plays a huge role in wireless file transfer. For AirDrop, Apple recommends that you have both devices within 9 meters (9 meters). So you can move your phone closer to the Mac or vice versa and try to send the files again.

3. Deactivate the personal hotspot

Personal Hotspot is another feature that makes AirDrop unusable. If you share your iPhone cellular data with other devices, you need to temporarily turn off Personal Hotspot. Otherwise, you will not be able to transfer or receive files via AirDrop. You can deactivate the personal hotspot from your iPhone’s control center or from the Settings menu (Settings> Personal hotspot> deactivate “Allow others to join”.

Fixed airdrop not sending iPhone to Mac

Fixed airdrop not sending iPhone to Mac
Fix Airdrop not sending iPhone to Mac 01

Fix Airdrop not sending iPhone to Mac 01

4. Turn off Do Not Disturb on Mac

When you AirDrop files on your Macbook from an iPhone, the macOS should show you a notification prompt to accept or reject the incoming file (s). If you have enabled “Do not disturb”, you can disable / hide this notification. Here’s how to check and turn off Do Not Disturb on your computer.

Step 1: Tap the Action Center icon in the upper right corner of the menu bar.

Fix Airdrop not sending iPhone to Mac 03

Fixed airdrop not sending iPhone to Mac 03

2nd step: Scroll down (up) to show hidden options and turn “Do Not Disturb” off.

Fix Airdrop not sending iPhone to Mac 04

Fix Airdrop not sending iPhone to Mac 04

4. Change AirDrop detectability of Macbook

You also want to verify that your Macbook’s AirDrop is set up to receive requests from the iPhone.

Step 1: Tap the Finder icon in the menu bar (at the top right corner of the screen) and type AirDrop in the search bar.

Fix Airdrop not sending iPhone to Mac 05

Fix Airdrop not sending iPhone to Mac 05

2nd step: Double click on AirDrop to open the AirDrop console.

Fix Airdrop not sending iPhone to Mac 06

Fix Airdrop not sending iPhone to Mac 06

You can also quickly launch the AirDrop menu by tapping Go on the Apple desktop menu and selecting AirDrop.

Fixed Airdrop not sending from iPhone to Mac 08

Fix Airdrop not sending iPhone to Mac 08

Step 3: Tap the drop-down button next to the “Let me be discovered by” option and select Everyone.

Fix Airdrop not sending iPhone to Mac 07

Fix Airdrop not sending iPhone to Mac 07

If your AirDrop visibility is set to Contacts only, iPhone must be signed in to iCloud. Additionally, the phone number or email address associated with your iPhone’s Apple ID must be saved in the Contacts app on your Macbook. That’s a lot of conditions to be fulfilled; ergo setting up AirDrop on your Macbook to be discoverable by all devices is a much better and faster option.

5. Unblock incoming connections on Mac

Another thing you should check is your Macbook’s firewall configuration. Transferring files from your iPhone to your PC via AirDrop may not be possible if your Macbook’s firewall is blocking incoming connections. Go to your Macbook’s firewall settings and verify that all incoming connections are allowed.

Step 1: Tap the Apple menu icon and select System Preferences.

Fix Airdrop not sending iPhone to Mac 09

Fix Airdrop not sending iPhone to Mac 09

2nd step: Select “Security and Privacy”.

Fix Airdrop not sending iPhone to Mac 10

Fix Airdrop not sending iPhone to Mac 10

Step 3: Go to the Firewall tab.

Fix Airdrop not sending iPhone to Mac 11

Fix Airdrop not sending iPhone to Mac 11

Step 4: Tap the lock icon in the lower left corner of the page.

Fix Airdrop not sending iPhone to Mac 12

Fix Airdrop not sending iPhone to Mac 12

You will be prompted to enter your device password to continue.

Fix Airdrop not sending iPhone to Mac 13

Fix Airdrop not sending iPhone to Mac 13

Step 5: Now press the Firewall Options button.

Fix Airdrop not sending iPhone to Mac 14

Fix Airdrop not sending iPhone to Mac 14

Step 6: Finally, uncheck or deselect the option “Block all incoming connections” at the top of the menu. Click OK to save the changes.

Fix Airdrop not sending iPhone to Mac 15

Fix Airdrop not sending iPhone to Mac 15

Reset the AirDrop connection from your iPhone and check if your Macbook is now receiving transfer requests.

6. Check device compatibility

AirDrop has a minimum operating system requirement for iPhone, iPad, Macbook, and all other compatible devices. For iPhone, AirDrop will only work on devices running iOS 7 or newer. Macbooks, on the other hand, must be running OS X Yosemite or newer to use AirDrop. Follow the steps below to check if the affected Macbook supports AirDrop.

Step 1: Tap the Apple menu icon and select “About This Mac”.

Fix Airdrop not sending iPhone to Mac 16

Fix Airdrop not sending iPhone to Mac 16

2nd step: Then select System Report.

Fix Airdrop not sending iPhone to Mac 17

Fix Airdrop not sending iPhone to Mac 17

Step 3: In the menu on the right, select Wi-Fi in the Network section.

Fix Airdrop not sending iPhone to Mac 18

Fix Airdrop not sending iPhone to Mac 18

Step 4: On the Wi-Fi info page, find AirDrop and verify that it is marked as supported.

Fix Airdrop not sending iPhone to Mac 19

Fix Airdrop not sending iPhone to Mac 19

7. Update iOS or macOS

In addition to having an AirDrop compatible Macbook, Apple also recommends that you regularly update your devices’ operating system to the latest version. This helps to fix some software related bugs causing AirDrop to malfunction. To update your iPhone, go to Settings> General> Software Update and select “Download and Install”.

Fix Airdrop not sending iPhone to Mac 02

Fix Airdrop not sending iPhone to Mac 02

Just as easy is updating macOS. Tap the Apple menu icon> About This Mac> Software Update and tap the Upgrade Now button.

Fix Airdrop not sending iPhone to Mac 20

Fix Airdrop not sending iPhone to Mac 20

Then:

If you are a new Apple user wondering what separates AirDrop and AirPlay, the explanation below will enlighten you quickly and easily.

Last updated Sep 5, 2020

The above article may contain affiliate links that help support Guiding Tech. However, this does not affect our editorial integrity. The content remains impartial and authentic.

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