5 fixes for Microsoft Teams microphone not working on Windows 10

More businesses and organizations now use Microsoft Teams to manage their teams working from their office or remotely. The app has a handful of features you might need in a video / web conferencing tool. However, like all other tools, Microsoft Teams also has its shortcomings. During a video or voice call, for example, you may encounter an error message “Your microphone is not working”. In this guide, we present 5 different fixes to the Microsoft team microphone problem.


This error message appears when Microsoft Teams cannot recognize the microphone on your computer or headset. Some anomalies with your Windows microphone settings or audio driver (s) could also cause this error.


Other times, the Microsoft Teams application spoils. Let’s move on to the solutions.

1. Restart Microsoft teams

Yes. The simple trick of “Turn it off and on again” for a long time is one of the effective fixes for the error “Your microphone does not work” from Microsoft Teams. Close the app, reopen it, and try to make / join a call.


If restarting the Microsoft Teams app does not resolve anything, continue to the other troubleshooting tips below.

2. Connect the audio device before the call

For some reason, the Teams app sometimes doesn’t recognize your audio device’s microphone if you plug it in during a call. This could be due to a bug with the Microsoft Teams app.


Many users have reported this issue, and it is common among people who use external audio devices (wired and wireless) during voice and video calls on Teams. If you are using your computer’s built-in microphone for Microsoft Teams calls, you should not experience the problem.

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Fortunately, the solution is quite simple. You must close / exit the Microsoft Teams application, connect your audio device to your PC via the headset or Bluetooth socket, and finally launch the Microsoft Teams application.

Now you should be able to communicate with other participants during a call using your device’s microphone.

3. Activate the Windows microphone

If your computer microphone is turned off, you may not be able to use it with Microsoft Teams or any other application on your PC. You want to verify that your PC’s microphone is on and that your computer recognizes it as your default input device. Follow the steps below to run the microphone status check on your computer.

Step 1: Right-click the speaker icon in the lower right corner of your PC’s taskbar.


2nd step: Select the option “Open audio settings”.


Step 3: In the Input section, click on the “Manage audio devices” option.


Step 4: Check the Input Devices section. If it indicates your microphone is muted, tap the device / microphone.


Step 5: Press Activate to make your PC microphone work again.


To confirm that your PC’s microphone is working, return to the Audio Settings page and see the “Test your microphone” section. Say a few words or play sound on your computer and see if the microphone counter moves. If so, your microphone is ready to use on Microsoft Teams.


Launch your Microsoft Teams applications and check if you are now able to communicate using your PC microphone (or an external audio device). If your microphone was not turned off, but it didn’t work on Microsoft Teams, you can turn it off and on again.

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4. Run the microphone troubleshooter

If Microsoft teams still display the error message “Your microphone is not working” when you try to make a call, or perhaps other participants cannot hear you during a call, you should run the utility Windows microphone troubleshooting. This will automatically diagnose and resolve any problem with your PC’s microphone.

Here’s how.

Step 1: Right-click the speaker icon in the lower right corner of your PC’s taskbar.


2nd step: Select the option “Open audio settings”.


Step 3: Scroll down to the Input section and press the Troubleshoot button just below the “Test your microphone” counter.


The troubleshooter runs and tries to find and fix any problem with your device’s microphone.

Step 4: If it detects a problem preventing your PC’s microphone from working, it corrects it and tells you the problem. Tap Close and launch Microsoft Teams to see if you can now use your device’s microphone on the app.


If the troubleshooter has not found a problem, continue to the following troubleshooting tips below.

5. Reinstall Microsoft Teams

If all of the above troubleshooting methods don’t allow your PC or external microphone to work with Microsoft Teams, uninstalling and reinstalling the app on your device can help resolve the issue. Here’s a quick and easy way to do it.

Step 1: Type Microsoft teams in Windows search.

2nd step: In the right section of the results pane, tap Uninstall.


This launches the “Programs and Features” section of the Windows Control Panel.

Step 3: Right-click Microsoft Teams and press Uninstall.

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Now to reinstall the app on your device, go to the Microsoft Teams download center. Download the Microsoft Teams installation file to your PC, install it on your device, log in and try to make a call.

Then:

Are Microsoft Teams notifications not working on your Windows computer? Discover three (3) possible solutions to the problem in the linked article below.

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