Home Tech 4 best ways to fix Windows 10 not detecting PS4 controller

4 best ways to fix Windows 10 not detecting PS4 controller

by David
4 best ways to fix Windows 10 not detecting PS4 controller

While Xbox reigns to function as a controller with Windows, many PS4 owners find it difficult to use their Dual Shock controller with Windows. There are two basic methods for connecting a PS4 controller to a computer: wirelessly (via Bluetooth) or using a USB cable. If you are unable to play games using a PS4 controller because your computer does not recognize it, you should consult the solutions detailed in this guide.

4 best ways to fix Windows 10 not detecting PS4 controller

For USB connections, make sure the USB port on your computer is not covered in dirt or debris. You should also do the same for the controller port. If there is dirt in one of the ports, you need to blow dry air there to get rid of it. You should also check that the USB cable you are using is not defective or counterfeit. Alternatively, you can update the Steam app on your Windows PC and reconnect your controller.

And for users whose PC doesn’t detect their PS4 controllers via Bluetooth, the problem could be due to some Windows Bluetooth connectivity issues. The problem may also be related to the driver. Try one of the troubleshooting tips listed below so that your Windows PC can detect your PS4 controller again. Or use a USB Bluetooth adapter, if you have one.

1. Reactivate Bluetooth

If you can’t connect your PS4 controller to your Windows PC, you need to turn off your computer’s Bluetooth, turn it back on, and try to pair it with your device again. You can turn off Bluetooth from the Windows Action Center or the Windows Settings menu.

Reactivate Bluetooth from Action Center

Step 1: Tap the action center icon in the lower right corner of the taskbar to open the action center.

Fix Windows 10 not detecting the PS4 controller

4 best ways to fix Windows 10 not detecting PS4 controller

Quick advice: You can also use the keyboard shortcut “Windows key + A” to launch the Action Center.

If Bluetooth has a blue background, it means that it is activated / activated.

2nd step: Tap Bluetooth to display it.

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4 best ways to fix Windows 10 not detecting PS4 controller

Step 3: Press Bluetooth again to turn it back on and check if your PC now detects the controller.

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4 best ways to fix Windows 10 not detecting PS4 controller

Reactivate Bluetooth from Windows settings

Step 1: Launch the Windows Settings menu and click on Devices.

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4 best ways to fix Windows 10 not detecting PS4 controller

2nd step: In the “Bluetooth and other devices” section, deactivate Bluetooth and activate it again.

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4 best ways to fix Windows 10 not detecting PS4 controller

Check if your computer is now detecting your PS4 controller. If that doesn’t work, continue to the next troubleshooting solution below.

2. Ungroup / remove the controller from the PC

If the PS4 controller has already been paired with your PC via Bluetooth but it is no longer detected, you must remove the controller from the list of previously paired or connected devices on your PC. Then reconnect the controller to your computer. Follow the steps below to do so.

Step 1: Launch the Windows Settings menu and select Devices.

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4 best ways to fix Windows 10 not detecting PS4 controller

This should automatically bring you to the ‘Bluetooth and other devices’ section.

Alternatively, you can right-click Bluetooth in the Action Center and select “Go to settings”.

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4 best ways to fix Windows 10 not detecting PS4 controller

This will redirect you to the “Bluetooth and other devices” section of the Windows Settings menu.

2nd step: Locate the paired PS4 controller (labeled Wireless Controller) in the ‘Mouse, keyboard and stylus’ section and click on it.

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4 best ways to fix Windows 10 not detecting PS4 controller

Step 3: Tap Remove device to unlink the controller from your computer.

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4 best ways to fix Windows 10 not detecting PS4 controller

Step 4: Press Yes at the confirmation prompt to remove the controller from your PC.

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4 best ways to fix Windows 10 not detecting PS4 controller

Re-associate the controller with your computer and check if it detects it. Follow the steps described below to connect your PS4 controller to your Windows PC via Bluetooth.

How to connect the PS4 controller to the PC via Bluetooth

Step 1: First, put the PS4 controller in pairing mode by holding the Share and PS buttons simultaneously for about 5 seconds until the LED indicator flashes blue.

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4 best ways to fix Windows 10 not detecting PS4 controller

2nd step: Open the Bluetooth settings menu and press “Add Bluetooth or other devices”.

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4 best ways to fix Windows 10 not detecting PS4 controller

Step 3: In the new window, select Bluetooth.

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4 best ways to fix Windows 10 not detecting PS4 controller

Make sure the PS4 controller is still in pairing mode. Your computer should now detect the controller. If not, go to the next troubleshooting fix (method # 3). Otherwise, go to step 4 below.

Step 4: Then select Wireless Controller.

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4 best ways to fix Windows 10 not detecting PS4 controller

Your computer should successfully connect to the controller.

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4 best ways to fix Windows 10 not detecting PS4 controller

3. Charge the controller

If your PS4 controller’s battery is low or the device is completely discharged, your computer may not detect it. Connect your controller to a USB power source, charge it for a few minutes to increase the battery level and try to reconnect it to your computer.

4. Update the game controller drivers

On a Windows PC, a PS4 controller (and other wireless controllers) is powered by three main drivers:

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4 best ways to fix Windows 10 not detecting PS4 controller

  • HID Bluetooth device
  • HID compatible game controller
  • Bluetooth wireless controller

If your PC still doesn’t detect your PS4 controller, you need to update these drivers. Follow the step below to do so.

Step 1: Launch the Windows Quick Access menu (use the shortcut “Windows Key + X”) and select Device Manager.

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4 best ways to fix Windows 10 not detecting PS4 controller

2nd step: Press the “Human Interface Devices” drop-down button to display the “HID Bluetooth Device” and “HID Compatible Game Controller” drivers.

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4 best ways to fix Windows 10 not detecting PS4 controller

You will find the Bluetooth wireless controller in the Bluetooth section.

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4 best ways to fix Windows 10 not detecting PS4 controller

Step 3: Right click on the driver you want to update and select Update Driver.

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4 best ways to fix Windows 10 not detecting PS4 controller

Step 4: Select “Automatically check for updated driver”.

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4 best ways to fix Windows 10 not detecting PS4 controller

Your computer checks for new versions of the driver and prompts you to install them on your computer. Follow the same steps to update the three drivers listed above – right-click and click Update Driver.

Finally, if you don’t want such Bluetooth issues with your computer, you can just buy the official Sony DUALSHOCK 4 USB wireless adapter for Mac or PC and call it a day. The same adapter costs $ 16.99 and you shouldn’t pay a penny more than that if you’re not really desperate.

Then:

Are you unable to project or mirror the contents of your PC because Windows does not detect your external monitor or TV? Find solutions in this guide to resolve this problem.

Last updated on June 21, 2020

The above article may contain affiliate links that help support Guiding Tech. However, this does not affect our editorial integrity. The content remains impartial and authentic.

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